How does the agent actually book appointments?
The customer calls and the agent holds a normal conversation: it finds out what they need, checks your Google Calendar for a free slot, and offers a time. Once they agree, it writes the appointment straight into the calendar with the customer's name. You open your calendar and the appointment is there — as if you'd noted it yourself.
Does it sync with my calendar (Google)?
Yes. You connect your Google Calendar yourself, in a few clicks — no technician. From then on the agent checks your availability before offering a time, so it won't book over a busy slot, and every new appointment is written straight into the calendar. Today the connection is to Google Calendar; if you manage appointments in another system, the agent can't write to it yet.
What about cancellations and changes?
Same as booking: the customer just calls. The agent works out which appointment it is and what the customer wants — cancel, move earlier or later — and passes the request on to you in a tidy note. And if the customer wants a new time, it checks your availability and books a fresh appointment during the same call; taking the old one out of the calendar stays in your hands.
Will my older customers manage with it?
They're the ones who'll enjoy it most. There's no app to download and no link to tap — they call the same number as always and just talk. The agent speaks clearly and patiently, and introduces itself as a voice assistant at the start of the call. And anyone who'd still rather talk to a person? The agent transfers the call to you.
How much does an automatic appointment booking system cost?
You start free: a 7-day trial with 30 minutes of real calls, no credit card. After that, plans start at 199 ₪ per month (before VAT), phone number included — far less than a human booking call center that charges per call.
Does it replace appointment scheduling software?
No — and it doesn't try to. Full scheduling software manages screens, staff, and reminders. AlloKoli solves the side almost everyone leaves open: the phone. The agent answers calls and books appointments into your Google Calendar — so if Google is where your calendar lives, that's all you need for phone bookings to land in one tidy place.