Your front desk is checking someone in, you're mid-treatment — and the phone rings. AlloKoli gives your clinic an AI receptionist that picks up 24/7 in natural Hebrew: it books new appointments straight into Google Calendar, answers practical questions like address, hours and how to prepare for a visit — from the details you provide — and passes anything urgent or sensitive to a human. It never gives medical advice, and it introduces itself as a voice assistant at the start of every call.
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Create yours for freeAnswering the phone for a clinic is a job in itself — but a small private practice has no headcount for it. Whoever sits at the desk is also greeting patients and settling payments, and the phone never stops. Every call answered interrupts the front desk; every call missed is a patient left without an appointment.
Opening hour is rush hour: patients call to book, to ask, to move an appointment — all in the same half hour, exactly when the desk is busiest. Whoever hears a busy signal twice stops trying. A booking that would have taken one minute stays open — or closes somewhere else.
In private care, patients choose: dental, aesthetics, physiotherapy — there is always another clinic in the search results. A missed call isn't just an annoyance; it's a new patient dialling the next number on the list, and often staying there for years. Nobody counts those calls, which is why it's easy to underestimate what they cost.
Many no-shows aren't carelessness: the patient tried to call and cancel or reschedule, the line was busy, and he gave up. You find out only when the chair stays empty — you've lost the hour, and the chance to offer it to someone else.
You tell AlloKoli what your clinic does, your consulting hours, how long an appointment takes — and what patients should know before a visit, if you want it to answer that too. No forms, no technical setup — after about 5 minutes of conversation, your clinic's assistant is up and running.
It won't take a real call until you've tried it yourself. You chat with it and play the patient: ask for a slot next week, ask where to park, try to move an appointment. An answer you wouldn't have given yourself? Fix it on the spot, until the tone fits your clinic.
A phone number comes included, and if patients know your existing line, call forwarding sends it to the assistant. From that day every call is answered: new appointments land straight in Google Calendar, and every request, cancellation or message reaches you as a tidy summary after the call.
It was built exactly for that size. A large clinic staffs a call centre; in a solo practice — doctor, dentist, physiotherapist, aesthetician — the phone lands on whoever is mid-treatment. The assistant takes over the answering and the appointment booking, and you stay with the patient in front of you. No equipment, no switchboard, no technical skills.
The assistant isn't a doctor and doesn't play one: it gives no medical advice and makes no clinical judgement about what's urgent. The moment a caller describes distress or asks for urgent help, it stops scheduling and passes the call to a human — you, or a number you've set. And to be plain about it: it's a receptionist, not an emergency line.
Book — yes; reschedule — not on its own. It closes new appointments itself: it checks your Google Calendar for a free slot, and the appointment is created during the call. When a patient asks to cancel or move one, it writes the request down and passes it to you — and it can offer a new slot, after checking availability, and book it as a new appointment. The principle is simple: the assistant only adds to your calendar — it never deletes or moves an event itself.
The assistant asks only what's needed to book: a name, a phone number, the reason for the visit in a word or two. It doesn't ask for medical details beyond that, conversations are handled with discretion and used only to run the service, and the summaries go to you and no one else. The moment a caller gets into personal medical territory beyond the booking, it offers to hand the call to you.
Yes — because for them nothing changes. They call the same number and speak ordinary Hebrew: no app, no link, no “press 1” menus. The assistant answers calmly and without rushing, and introduces itself as a voice assistant at the start of the call. And anyone who'd rather talk to a person just says so — the call is passed to you.
The first 7 days are free, with 30 minutes of real calls — and no credit card to leave. After that, it's a subscription from 199 ₪ a month (before VAT) with the phone number included — far less than a human medical answering service billed per call. Need English or French for your patients? Both are available as a paid add-on.